Are you experiencing issues with the Rapid BOL?
If so, here are the areas where you can get assistance:
1) Documentation: Available under Shipping Wizard -> Rapid BOL -> Documentation. This is a great read and will walk you through step by step on how to create a Rapid BOL.
2) Subject Matter Expert: If you have read the documentation, and are still having questions on how to use or fill out the Rapid BOL, please contact the Customer Care Manager, Cathy Perkins.
3) Who else can I contact for assistance? Please see FAQ – Who do I contact for assistance?